Privacy Policy

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At RV Luxury Limo, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our luxury car transportation services. By using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

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We collect information from you to provide and improve our services. The types of information we collect include:

• Personal Information: When you book a ride with RV Luxury Limo, we may collect your name, contact information (phone number and email address), billing details, and other relevant information necessary to complete your reservation.
• Trip Information: Details related to your travel, including pickup and drop-off locations, travel dates and times, and any specific preferences or requirements, are collected to ensure a smooth and customized transportation experience.
• Payment Information: We collect payment details, such as credit card information or other financial data, to process transactions securely. This information is stored securely and only used for the purpose of completing your transaction.
• Communication Data: Any communication between you and RV Luxury Limo, including emails, phone calls, and messages, may be recorded or stored to improve customer service and address any issues or concerns.

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2. How We Use Your Information

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RV Luxury Limo uses the information we collect for the following purposes:

• Service Provision: Your personal and trip information is used to provide you with the requested transportation services. This includes scheduling your ride, customizing your experience, and ensuring timely pickup and drop-off.
• Payment Processing: Your payment information is used solely for the purpose of processing your booking and related charges. We ensure that all transactions are secure and that your financial information is protected.
• Communication: We may use your contact information to send you confirmations, updates about your booking, and any other relevant communication regarding your trip. We may also contact you for feedback to improve our services.
• Marketing: With your consent, we may use your contact details to send you promotional offers, newsletters, or information about new services. You can opt-out of marketing communications at any time.
• Legal Compliance: We may use and disclose your information as required by law or to protect the rights, property, or safety of RV Luxury Limo, our customers, or others.

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3. Data Security

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RV Luxury Limo is committed to ensuring the security of your personal information. We implement a variety of security measures to protect your data from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and restricted access to your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information, including your login credentials.

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4. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.

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5. Sharing Your Information

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RV Luxury Limo does not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support, and IT service providers. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to RV Luxury Limo.

In certain circumstances, we may also share your information with law enforcement or other government agencies as required by law or to protect our legal rights.

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6. Your Rights

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You have the right to access, correct, or delete your personal information held by RV Luxury Limo. You may also have the right to restrict or object to certain types of data processing and to request the transfer of your data to another service provider. To exercise these rights, please contact us using the information provided below.

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7. Cookies and Tracking Technologies

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RV Luxury Limo may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

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8. Changes to This Privacy Policy

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RV Luxury Limo reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website or through other communication methods. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

RV Luxury Limo
Phone Number: 631.944.8352
Email: info@rvluxurylimo.com

We are committed to addressing any concerns you may have and ensuring that your privacy is protected.